You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Initial shipping and handling charges will not be refunded. To apply for this please Email us at email@example.com.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the United States, note that there are restrictions on some products. The given shipping rates will apply.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page. However the estimated shipping time is one to five businesses days.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce. Also you package will be marked as a hazardous material, this is because of the aerosol within the products.
Rebecca Products will replace any product received damaged, free of charge. To place a warranty claim, we must be contacted within 7 business days after receiving the product. All products returned due to damages will be replaces with the same product originally ordered. No refund or exchange will be processed due to a claim against product warranty.